Return and Refund Policy
At Linda Noh Collections, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
1. Returns
-
You may request a return within 15 days of receiving your order.
-
Items must be unused, in their original packaging, and in the same condition as received.
-
Certain products, such as personal care, beauty items, or digital products, may not be eligible for return for hygiene or safety reasons.
2. How to Request a Return
-
Contact us at [your email address] with your order number and reason for return.
-
Our team will provide instructions on how to return your item.
-
Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.
3. Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed to the original payment method within 5–10 business days.
-
Shipping costs are non-refundable, except in cases of defective or incorrect items.
4. Exchanges
-
Currently, we do not offer direct exchanges. You may return the item for a refund and place a new order for the desired product.
5. Damaged or Defective Items
-
If you receive a damaged or defective item, please contact us immediately at [your email address] with photos of the issue.
-
We will arrange a replacement or full refund at no additional cost to you.
6. Contact Us
For any questions or assistance regarding returns or refunds, please reach out to:
Email: [your email address]
Phone: [your phone number]